Trust through control: How Daniel Rölli makes quality a team effort
Quality is not just ensured at the final inspection, it starts long beforehand. Daniel Rölli, QM project manager at MCES, checks every delivery precisely and, together with his team, ensures that errors simply do not occur. In this interview, he explains why trust only grows through inspection, which details often cause problems and how his team places quality above quantity, even where a high number of units are concerned.
Fabio Winkelmann, Specialist area Communications, Strategic Staff
We work with clear priorities, standardized processes and a culture of open exchange and mutual support.
In the tension between standards, testing procedures and individual assessment, it is important to combine clear guidelines with pragmatic flexibility.