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Commerce Command and Control and Reconnaissance Systems – Intelligent security solutions – Our business, our passion

Our employees know the procurement markets and the key suppliers and strive to expand this elementary and important information on an ongoing basis, so that we can procure the most advantageous products for our customers.

Evelyne Gänsli, specialist areas Commerce and Communications Systems, Command and Control and Reconnaissance Systems

Some important keywords on Commerce Command and Control and Reconnaissance Systems. Symbols of team culture, contracts, security, procurement law, innovation, tailored services and customers.

C+R general

The products and services procured by us connect – in the truest sense of the word – all security-relevant systems of the Armed Forces and third parties into a functioning integrated network. Without this network, IT networks or land- and air-based platforms could only be deployed on a very restricted basis, let alone be managed.

Products and services procured by the competence sector Command and Control and Reconnaissance Systems connect – in the truest sense of the word – all security-relevant systems of the Armed Forces and third parties into a functioning integrated network. Without this network, IT networks or land- and air-based platforms could only be deployed on a very restricted basis, let alone be managed.

With competences including those in the areas of IT security, reconnaissance/surveillance and cyber defence, we make a direct contribution to national security. We work with technologies which are being replaced in increasingly shorter cycles and ever advancing digitalisation procedures constantly present us with new challenges.

We procure infrastructures in order to operate platforms and to ensure management. This ensures the deployment of the security organisations. The specialist areas Reconnaissance and Surveillance Systems, Computer Systems, Communications Systems and Command and Control Systems procure the specialised products for this purpose.

Commercial services

Commerce’s «customers» include the Joint Operations Command and Training and Education Command, the Armed Forces Command Support Organisation AFCSO, the Armed Forces Logistics Organisation AFLO, the Federal Intelligence Service FIS and civilian offices of the Federal Administration. Commerce C+R participates actively in important procurement projects such as Air2030, FITANIA and RZ2020 and supervises altogether around 40% of the top projects in the DDPS.

As already mentioned, the project controllers assume responsibility for implementing economic and process-specific specifications in the procurement projects. These include financial planning, the tenders and awards according to public procurement law as well as the form of contracts. The project controllers are always in close contact with our legal service.

In the C+R procurements, individual solutions are often in demand in order to provide optimum cover for customer needs. We provide customers with tailored-made products and instruments in terms of «Tailored Services to Customer». Specific procurement templates from the initialisation phase as well as web-based shop solutions with which the consumers can enter their orders independently; these are then released by the responsible Commerce employee from C+R, to name some examples. In the future, we intend to increasingly implement stages of Commerce employees at the «customer», in order to better understand their needs, on the one hand, and to be able to place our procurement-specific core messages on the other.

The four technology-oriented Commerce teams in the competence sector Command and Control and Reconnaissance Systems form the specialist area Commerce, together with the head of the specialist area, the assistant and the university trainees.

Personnel development of a new team structure

In order to better meet the high and constantly growing requirements and to be fit for the future, the specialist area Commerce C+R was split up into four technology-oriented commercial teams as of January 2019. This enabled not only the management-to-staff ratio to be reduced, but also the team culture and cooperation to be significantly improved. In addition, the project controllers could specialise in the respective product groups.

The team structure shown has established itself in the meantime and welcome improvements in customer satisfaction have been achieved both with internal and external partners. In addition, the appeal of Commerce C+R has been considerably improved as a result of specific individual development of the employees since 2017. The intergenerational mix of the teams, as well as the proportion of women, which stands at almost one-third, are indicators that diversity is being consciously strived for in the specialist area. Another important step towards the future is the setup of operative purchasing, in order to relieve strategic purchasing. Here, we would like to also enable graduate apprentices of armasuisse to enter the job market.